Contact
Community Support
Section titled “Community Support”- GitHub Issues — Bug reports and feature requests: github.com/zeptodb/zeptodb/issues
- GitHub Discussions — Questions and community help: github.com/zeptodb/zeptodb/discussions
Enterprise Support
Section titled “Enterprise Support”For enterprise licensing, priority support, Agent Memory pilots, or deployment assistance:
We typically respond within 1 business day.
What Enterprise Support Includes
Section titled “What Enterprise Support Includes”- Priority issue resolution with SLA
- Dedicated Slack channel with the engineering team
- Production deployment and performance tuning for single-node, edge, or multi-node time-series clusters
- Agent Memory rollout guidance, including sticky
/api/ai/*routing, sidecar persistence, cache strategy, and memory capacity tuning - Reference architectures for AI agents, AgentOps, Physical AI, Industrial IoT, Autonomous Systems, Energy, and Capital Markets
- Custom feed handler and connector development
- SSO / OIDC integration support
- Compliance guidance for SOC2, MiFID II, IEC 62443, ISO/SAE 21434, and NERC CIP